Reviews

4.6
Based on 1358 reviews
5 Star
59%
4 Star
38%
3 Star
2%
2 Star
0%
1 Star
0%
Peter M – 21 hours ago

Voucher used to secure desired dates in the Kings Arms.Ideal.
Despite the misleading description on Itison "Two nights with dinner, wine & breakfast for two", as usual and not unexpectedly the dinner and wine only applied to the first night. However, we did dine there a la carte on the second night because the food was excellent. The accommodation was spacious and a good standard.The staff could not have been more friendly and helpful.Would recommend.Peter & Isobel McLaughlan

Samantha M – 2 days ago

Lovely Hotel
Stopped here for 2 nights, lovely hotel, rooms are nice and clean. Breakfast was very nice alot of choice,we also had a meal at the Amore restaurant which is a the hotel which was very nice. Would Recommend this hotel

D – 5 days ago

Great vfm
We booked through ITISON for B&B& Dinner with a full bottle of named wine. Brilliant vfm. Especially as the food was definitely cooked properly on site with a delicious breakfast and dinner (ala Italian).The inn is ancient but sympathetically upgraded but with the usual gremlins in an old building.I have to mention the young woman on desk and covering breakfast - fantastic employee who you would really want working for you. Cheerful, excellent communication skills, tried to sort any issues immediately with solutions and hard working. What more would you wish for!! A bonus should be forthcoming!!

Tracy W – 2 weeks ago

A wee break
Great service from all the staff , food was very good...room cleaning and tidy ..beds super comfy..well worth a visit

Neil M – 2 weeks ago

Great place to stay.
Stopped of at The Kings Arms for a couple of nights en route to Yorkshire. Our initial room had an issue with the TV connection but this was dealt with immediately resulting in a change of room. The hotel was relatively quiet owing to the time of year, but we had a very comfortable stay, the breakfast was great and the staff very attentive. Certain parts of the hotel maybe require some tlc but overall excellent value and we wouldn’t hesitate to return.

E – 3 weeks ago

Good like
Everything was clean and tidy recommended.

Jack Clyne– 3 weeks ago

"Comfort & cosy at the King's Arms"
Reasonably sized room for a single.Room was warm & cosy.Good shower, & toilet flush.Could have done with a glass at the whb.

S – 4 weeks ago

Comfortable, welcoming
Comfortable, warm and welcoming.Great evening meal and breakfast choices.

P – 1 month ago

Satisfactory
As commented on in other reviews, the hotel needs a considerable upgrade. However, it was clean and warm, and the staff were friendly and helpful. The food in the Amore restaurant was very good.

Yvonne S – 1 month ago

Excellent value with itison voucher
We had a lovely overnight stay in January, including breakfast, evening meal and a bottle of wine for a very reasonable price. Hotel was very nicely decorated and had an attached Italian restaurant, coffee shop and cocktail bar, all conveniently situated in the centre of town. Service was absolutely excellent, and staff couldn’t do enough to help. Berwick is a gorgeous town and this hotel deserves to be much busier. Great value and a lovely experience.

Mrs Carol G – 1 month ago

Hidden Gem
We stayed at the hotel for three days and had a lovely large room, the location of the hotel is in the perfect spot for the local amenities. However the best part of the hotel is their fantastic staff who all were super friendly and extremely helpful. No downside to this hotel good in-house meals and breakfast. Would totally recommend

Mark B – 1 month ago

Christmas 2024
The hotel was excellent and we had a very comfortable room. The hotel staff were friendly and extremely helpful, and the breakfast was fine.

Alan Giddens– 1 month ago

Excellent
Staff were very friendly, informative and helpful.The hotel itself is lovely, great decor, very clean and tidy, and the food they serve is excellent.Would definitely stay there again.

Garry Hoosan– 2 months ago

Average
Hi stayed there of 1 evening & found theHotel ,staff food decor & cleaning very average.